Get more time back with remote hands

Do you have business requirements that mandate the dedication of IT staff to revenue-focused initiatives? Or, does your IT team lack the time or expertise to perform technical tasks within your physical IT environment?

Whether you have an IT emergency, need a simple server reboot or require a complex hardware configuration, you can rely on Flexential Remote Hands for all facets of colocation planning and logistics. We support your internal IS/IT team or outside consultant, which eliminates the need for frequent onsite visits and completes IT functions quickly and seamlessly.

Our ITIL-certified technical experts are available 24/7 to perform the routine duties of overseeing your physical environment to improve performance and efficiency. You can rely on the power of our people to treat your infrastructure as if it were our own.

Features and benefits

Features of remote hands

  • 24/7/365 hands-on support to quickly and professionally complete your tasks
  • Access to ITIL-certified data center technicians
  • 24/7 data center support
  • 100% customer satisfaction guaranteed

Benefits of remote hands

  • Free up your internal IT staff to focus on revenue generating projects
  • IT staff available to bolster your internal team and tackle your infrastructure and IT needs
  • Anytime assistance

Related assets

White paper: Colocation providers - a guide to selecting the right one icon

White paper: Colocation providers - a guide to selecting the right one
This white paper and checklist can help you select the colocation provider that best suits your organization’s unique needs.
Data Sheet: Remote Hands

Data Sheet: Remote Hands
A successful colocation solution goes beyond the initial migration and deployment.
Market Reach Calculator Thumbnail

Market Reach Calculator
How many users do you reach? Use our Data Center Reach Calculator to find out. FlexAnywhere™ makes sure all of your services are one-hop away, enabling you to reach more users within an acceptable latency.
What our customers say
“I consider Flexential a natural extension of our team. It is one of the best partners that we work with from support and guidance to expertise. The Flexential team is number one in my book.”
Anthony Gaeta, VP of IT Benchmark Hospitality