Powering progress with purpose: What’s new in our FY 2024 ESG Report

At Flexential, growth isn’t just about scale—it’s about responsibility. As we navigate the complex intersection of digital infrastructure and global sustainability, our 2024 Environmental, Social, and Governance (ESG) Report charts a clear, intentional path forward that prioritizes people, planet, and purpose.

This year’s report is more than a checklist of achievements—it’s a story about how we’re embedding ESG into every layer of our business and why that matters to our customers, partners, employees, and communities.

“Together, we are not just growing; we are growing responsibly.”
— Chris Downie, CEO, Flexential

From our expanded green financing initiatives to an inclusive and engaged workforce, CEO Chris Downie emphasizes that the Flexential strategy is rooted in long-term innovation, not short-term thinking. Our partnership and investment support from Morgan Stanley Infrastructure Partners and GI Partners fuel this growth while supporting a sustainable, technology-forward approach to data center infrastructure.

Environmental innovation in action

Whether retrofitting legacy systems or building our next-gen data centers to world-class efficiency standards (design PUE ≤ 1.4, WUE = 0), sustainability is foundational at Flexential.

$2.1B Green ABS issuance

The largest-ever inaugural green bond ABS in the data center sector enables us to scale with low carbon impact and full transparency.

Water-saving technologies

Closed-loop cooling systems and retrofitted HVAC infrastructure are helping reduce both energy and water consumption—saving millions of gallons and kWh annually.

46% Carbon-free energy use

And rising. Our energy sourcing continues to shift toward renewables in line with EPA eGrid tracking.

Empowering people, building culture

“When our employees feel empowered, they bring that energy to their work, their teams, and their communities.”
— Veena Bricker, Chief People Officer

From career development programs and flexible PTO to the creation of ERGs like Women Who Flex and FlexSalute, we’re building an inclusive workplace that celebrates every voice. Highlights include:

• Named Top Workplace in Denver and Charlotte
• Over 5,500 hours of Udemy training delivered
• 14% internal promotion rate
• A 608% improvement in engagement since 2019 (Gallup survey data)

Governance that scales with integrity

“Governance is the discipline that allows us to scale with integrity.”
— Garth Williams, CFO

Flexential governance practices aren’t just boxes to check—they’re systems built for resilience, trust, and transparency. In 2024 alone, we:

• Strengthened third-party risk management with AI oversight protocols
• Enhanced cybersecurity based on NIST CSF standards
• Maintained zero cybersecurity breaches and 99.999% uptime
• Rolled out a vendor Code of Conduct to reinforce ethical partnerships

Why it matters

The digital infrastructure of tomorrow must be efficient, inclusive, secure, and accountable. That’s why ESG isn’t a side initiative at Flexential—it’s how we do business.

This report showcases our commitment to being a trusted partner for organizations seeking operational excellence and ethical, forward-thinking solutions that support their ESG goals.

Read the full report

Download the FY 2024 ESG Report to see how Flexential is driving change—through technology, through people, and through purpose.