Achieve the SLA commitments your customers demand
Your customers hold you to an SLA. Flexential backs it with 100% network and power availability commitments, redundant architectures, diverse utility feeds, and on-site generation.
The travel industry has very high service level expectations, so it is critical that our technology provides the payment and reconciliation services that our customers demand 24x7x365. With Flexential, we do not have material service disruptions.
The SLA you sign is only as good as the infrastructure behind it
Contractual SLA penalties?
Missed availability targets carry real financial consequences, and the exposure compounds with every customer contract you sign and every service you commit to.
Aging infrastructure risking uptime?
Equipment past its service life fails more often and less predictably, and every hour of unplanned downtime counts against your commitments.
Single points of failure?
One utility feed, one cooling path, or one network route is the difference between a resilient design and an SLA you cannot honor.
Uptime SLA commitments backed by purpose-built architecture
SLAs you can pass through to your customers
100% network availability SLA, 100% power availability SLA for colocation, and five 9's availability for Flexential cloud services—each backed by redundant power architectures, diverse utility feeds, and on-site generation designed to ensure continuous operations.
Redundancy designed in, not added on
N+1 and 2N power topologies, diverse utility feeds, on-site generation, and concurrently maintainable cooling designs help minimize the disruption from routine maintenance or individual component failures.
People on site, around the clock
Certified engineers on site 24x7x365, with remote hands, proactive monitoring, and documented escalation paths—because most availability incidents are resolved by how fast someone responds, not by how the facility was originally designed.
“Our software allows customers to operate their businesses the way they want. Flexential’s cloud infrastructure enables our platform, and the expertise of its internal team delivers strategic technical support when needed.”
Explore related use cases
Improve application availability
Keep applications available through redundant power and cooling, resilient architecture, and regularly tested disaster recovery, so uptime is a proven outcome rather than an assumption.
Modernize aging infrastructure
Move off aging hardware and rising licensing costs with colocation and cloud that reduce capital exposure, simplify management, and support your compliance requirements.
Enhance cloud connectivity reliability
Build private connections to AWS, Azure, Google Cloud, and Oracle, with redundant path options that reduce single points of failure and support more consistent cloud performance.
