A diverse portfolio of IT solutions and expert support keeps legal practice agile
Flexential worked with Stoel Rives to create a flexible, secure colocation environment suited to offer the IT support and availability the legal firm needed to drive its practice and ready its IT operations for future growth.
- Customized colocation promotes availability and growth
- Remote hands capability supports internal IT team
- Highly dense footprint pares costs
Making the case for a reliable environment and steadfast IT support
The Stoel Rives law practice provides expertise in a wide array of industries including the environment, technology, real estate, energy, renewable energy and corporate law. Given its wide-reaching customer base, secure access to its information and the overall reliability of its IT infrastructure are paramount to productivity of its legal teams. As a result, the law firm wanted a data center partner that could customize an IT infrastructure solution and work closely with its internal IT team that serves 400 attorneys across Washington, Oregon, California and Utah. Stoel Rives also wanted an environmentally-minded partner capable of meeting high-efficiency standards.
24/7/365 support and diverse IT portfolio boost operational integrity
As Stoel Rives began its colocation search, the company was focused on partnering with a provider that could offer a wide array of services to complement any IT requirements that may arise. The company was also careful to develop a solution that was long-term and flexible enough to accommodate the growth and expansion of its business over time. Ultimately, Flexential colocation services were tapped to provide the essential technical capabilities and scalability to drive the business.
To help mitigate the uncertainty of growth, Flexential created a flexible, high-density colocation solution for Stoel Rives, including space and power for the company’s network equipment. The Flexential team also supported Stoel Rives’ internal IT team through the transition, easing and simplifying the migration by providing direction and support throughout the process.
“At one point during our migration, we had some issues with telecom vendors,” explains Ryan Schlunz, chief information officer at Stoel Rives. “The Flexential team intervened on our behalf, expediting our installation and also identifying a problem piece of hardware. The team absolutely went above and beyond for us.”
With its core infrastructure, including servers, routers and switches housed in the Flexential Hillsboro data center in Oregon, Stoel Rives is utilizing Flexential IP bandwidth and remote hands to assist with backing up data storage tapes. Environmentally mindful, the data center is a Gold level partner in the Portland General Electric Clean Wind program, which guarantees a reliable and renewable source of clean energy for its colocation, hosting and managed services.
Uptime, support and cost savings headline successful colocation
With its operations housed in the Flexential data center, Stoel Rives experienced improved network uptime and cost savings of $3,000 per month in space costs alone, thanks to its high-density environment. Within two months of moving to the Flexential colocation solution, the law firm was also able to repurpose its previous space, and over the course of a year saved over $350,000 in capital expenses, plus savings on rent, maintenance and other operating expenses.
The reliability of the Flexential solution is also essential in ensuring its legal team has ready access to its systems and the data it needs to service its clients. Offering 100 percent uptime on power and network, Flexential delivers peak availability. Additionally, Stoel Rives’ IT environment is well-positioned to quickly and seamlessly expand: just a simple phone call to the Flexential team gets it done.
Available 24/7/365 to offer on-demand remote hands services, Flexential handles the day-to-day data center management and maintenance, allowing the Stoel Rives internal IT team to focus on other longer-term, high-value projects. “Everyone at Flexential has been outstanding to deal with,” says Schlunz. “Flexential staff manages our equipment and our business as if it was their own. We trust them implicitly.”.