Carolinas IT, Inc. is a professional technology services firm based in Raleigh, North Carolina. The company delivers on demand computer networking infrastructure and support to business clients to exceed their expectations, earn their trust and become a valued extension of their team.

Not in the data center facilities business

One of the primary services Carolinas IT delivers to its customers is a reliable, secure cloud environment that is easily self-managed or outsourced. The delivery of this service is where its team wants to focus their energies—not on maintaining data center facilities.

“We’re in the business of designing, installing, maintaining and hosting networks,” said Mark Cavaliero, CEO and Founder of Carolinas IT. “But we are not in the facilities business. Our focus is on delivering private hosted cloud services to our clients, and making sure those services are top-notch. We invest heavily in equipment, networking, talent and engineering services, so it just made sense to look into partnering with Flexential to support the physical location of our equipment and private cloud.”

As Carolinas IT continued to experience growth, they knew that putting energy into responsibilities like cooling, power and physical security would take away from delivering the best possible services to their clients.

Seeking a colocation partner

Carolinas IT realized it wanted to outsource all of the activities that come with data center maintenance so it could focus on the core of its business. Cavaliero knew it was time to make a decision, so he and his team set out to find a colocation partner they could trust.

“Back in 2011, we evaluated several vendors in the area for colocation, specifically for the location of our private hosted cloud services. When we spoke to Flexential, we knew that they were good to work with, and we found them to be exactly what we were looking for. They have strong security features, solid processes and procedures, are under continuous SOC2 audit, plus they have convenient, geographically diverse locations that are interconnected and support availability at a reasonable price,” Cavaliero recalled.

Flexential colocation services provide secure, reliable data center facilities for mission-critical workloads in widespread locations, and come with skilled IT engineers and hands-on technicians who work collaboratively with customers like Carolinas IT to deliver facilities that support business needs. At Flexential, every colocation engagement includes:

  • Compliance customers can depend on
  • Seamless interconnectivity
  • Uptime, all the time
  • Leading-edge, cost-effective facilities
  • Total commitment to customer success

Flexential delivers value through its colocation services with enterprise-grade infrastructure and superior technology and service expertise, but without the expense of purchasing and operating infrastructure internally. Its diversified footprint of data center locations offers the space, security, power and interconnection to fully support businesses. Best of all, it maintains, updates and secures the facilities, technology and network so that customers don’t have to.

After touring the facility and speaking with the engineering staff, Carolinas IT and Flexential formed a colocation partnership. Carolinas IT achieved geographic diversity by colocating its hosted private cloud solution in Flexential’s data center facilities in Nashville, Tenn. and Raleigh, N.C.

Successfully delivering a private hosted cloud solution

Carolinas IT got straight to work with the engineers at Flexential to get its environment in place. It needed to get its equipment into the data center and enable the ability to deliver its cloud solution to customers.

“As far as implementation and installing our equipment into the data center, the engineers at Flexential were always available, the executives were very accessible and they all coordinated with us. They really worked within our time frame and in alignment with our objectives, and they helped us coordinate with the telcos to get the right circuits in,” said Cavaliero. “I can’t speak highly enough about what a great job they did during the implementation. They were true professionals.”

When its environment was up and running, Carolinas IT trusted that the power would stay on, Flexential support was physically available 24/7, unauthorized access was prevented, and its technical specialists had a convenient place from which to work.

In the end, Carolinas IT was finally empowered to focus on its business: delivering its private hosted cloud solution. Its IT team gained more time, and no longer had to worry about power generation, cooling, heating or physical security.

As stated by Cavaliero, Flexential helped Carolinas IT provide what it promised to its clients, which is reliability, scalability and redundancy.

“We make a lot of promises to our clients,” he said. “And, we make a lot of service level agreements that do not allow any compromise on the quality of what we deliver. Flexential has enabled us to do this and their facilities easily snapped into the solution that we provide to our clients, so it’s really been an excellent partnership.”